About Us
OneProtect was established with one objective in mind.
Our Objective
Our objective is to completely change the way homeowners and landlords receive help with maintaining and ensuring the safety of their properties. We want to eliminate the headaches that come with homeowners having to be hands-on by offering a one-stop-shop that takes care of everything.
Initially, we were a plumbing and heating company until we saw the flaws in the current system and decided to restructure it entirely. Our goal is to provide a hassle-free experience by offering a cover that puts us as the direct line of contact whenever you encounter a problem with your boiler. You won’t have to stress about finding a competent engineer or dealing with large bills. We take care of it all.
Now, this can all be avoided as we take care of the vetting for you so you never have to worry about finding the right engineer again and are protected from facing large bills as repairs and material are completely covered by us for a small monthly fee.
It was fundamental for us to consider the voice of the people when we created our cover plans in order to stand out from the rest and create genuine value for the customer. Our plans are competitive and we are continuously evaluating ways that we can make our service even better for our customers.
100'sNew customers every week
24/7 Support
To support you
#1Rated plans
We’ve already provided a list of features that our customers love such as:
24/7 support for our customers so that you don’t have to wait until the next morning to make any claims.
Offer the ability to book a claim online or over the phone to those who prefer speaking to a human being.
Vetting specialised boiler engineers as well as experienced call agents to ensure your experience of our service is second to none.
Trusted Nationwide
Our vision
Our aim for the future is to have hundreds of thousands of homeowners and landlords on one of our plans and be able to have new people join us with complete confidence, without the worry that as we grow, our service falls due to the volume. We want our brand to be known to priorities the customer at all times with a high end service so that we are in the position where our customers want to share all about us to their friends and family once they experience the amount of the value we provide them, to the point where people realise that they are in fact in a better position to be on a plan with us than to risk not having one.
Our values
Our key values that we keep close to our heart to ensure we are always striving for excellence whenever we are helping our customers are to be
- Reliable
- Value
- Trustworthy
- Helpful
- Accessible
Want to speak to us directly for boiler cover?
Protecting the nations boilers, one home at a time.
