Boiler cover and central heating plans for Homeowners

Pick from a range of one of the fastest growing boiler plans and home packages that will best suit your needs.
For more information call us on 020 3535 6656

Type
Billing
Call out fee

Boiler Cover

Essential

£12.99

billed Monthly

Heating Cover

Better Covered

£15.99

billed Monthly

Home Cover

Best Value

£19.99

billed Monthly

Emergency Cover

Complete peace of mind

£31.99

billed Monthly

* All prices include all relevant taxes

What's included

For more information on the terms of your package, you can read the terms and conditions here.

All OneProtect plans include...

Parts and labour

All parts and labour are included in your plan

Flexible Coverage

We offer a range of different plans so that you can select one that best suits your needs

24/7 UK Help Line

A UK-based helpline that is always ready at your disposal to help

Unlimited call outs

We actually mean it when we say you can request a repair as many times as you

No hidden fees

We don’t like giving nasty surprises. You are told exactly what you will need to pay before picking out a plan

Pay Securely Online

All our payment methods are protected with the direct debit guarantee to give you a peace of mind when making payment safely

Online Portal

There is no need to contact us to make a claim. You have complete access to your online portal so that you can handle this at your discretion

Advice & Support

All of our staff are here to help you. Any issues you have with your boiler or questions you may need answered, we will be available to support you with it.

FAQ

Most frequent questions and answers

Our contracts run on a 12-month rolling basis. You also have the option to pay for the entire year upfront which works out cheaper than paying on a monthly basis.

We offer our boiler cover, boiler and central heating cover and our home care package which also includes the plumbing in your property. We are always looking at offering other services to expand our line of packages so join our newsletter to be the first to hear about it.

Our boiler plan package will cover the issues related to your boiler (the white box that you may find in your kitchen or storage cupboard), meanwhile the central heating plan will cover everything in the boiler package as well as the central heating such as radiators and pipes in your property. For more information you can have a look at ….

You are able to arrange an unlimited number of call outs for your policy, so you never have to worry about your boiler malfunctioning

Yes of course. You should check the rules of termination with your current plan and easily switch over to us. For more information, call our sales team on 020 00000 and someone on our team should be able to assist you.

We aim to get someone in your property within 24 hours depending on the issue of your boiler, and within 5 hours for customers with emergency cover.

We monitor our calls to ensure that at least 98% of all calls are answered within 60 seconds. We ensure to continuously expand our number of agents as enquiries increase so that you are always assisted as soon as possible.

We cover all boilers under 14 years old.

Yes. When you sign up for a plan, you are given an option to set how high or low of a call out charge you will need to pay in the event that you need us. The higher the call out, the lower your monthly plan will cost you. If the problem you have falls under our list of exclusions, we will still be able to assist you and rectify the issue as an out of plan charge.

We have a 28-day exclusion period on our plans, which start from the first full day from your agreement start date. If you do face an issue within this time frame, we will still ensure to help all of our customers by offering our out of plan service at a reduced rate in the event that you need us.